Coordinator
We are looking for an organised and customer-focused COO Co-ordinator to join our Change of Ownership team . In this role, you will be responsible for supporting the end-to-end Change of Ownership process, ensuring customer requests are handled accurately, efficiently, and within agreed service levels. You will work closely with customers and internal teams to maintain excellent service and ensure all ownership changes are processed correctly.
Key Responsibilities:
- Log and process Change of Ownership requests.
- Manage incoming queries via email, telephone, and post.
- Maintain and organise the Change of Ownership mailbox.
- Prepare and issue customer documentation and correspondence.
- Update records and customer accounts accurately.
- Request and verify supporting documentation from customers.
- Support the team in achieving departmental service levels and objectives.
- Handle general customer enquiries and direct complex cases appropriately.
- Identify and escalate issues impacting customer service or processes.
What can we offer?
This role offers a competitive package of remuneration along with access to a wide range of company benefits which includes;
- Private medical insurance, including 24/7 GP appointments and access to a wide range of professional support. We also offer a life assurance and income protection scheme from day one
- Our annual company profit share scheme, rewarding everyone at Corona by sharing in our success.
- Employee self-sacrifice Electric Vehicle scheme, with a wide range of different models to choose from supporting our commitment to the energy transition.
- Access to thousands of retail and entertainment discounts through our internal rewards and recognition scheme, all linked to our company values.
On top of these great benefits, we also continue to invest in our people through a wealth of development opportunities, supporting you to get the most from your career
Working Pattern
In this role you will be able to work
📌 Coordinator - Watford (Parque de Noel)
🏢 Corona Energy
📍 Parque de Noel
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.