Residential Lettings Negotiator (6-month Fixed-term Contract) - Marylebone, London
About the role:
The Residential Lettings department is responsible for marketing and letting our residential portfolio with the central aim of providing an excellent service to customers from the point of enquiry to move in and increasing income. The department prepares units for marketing, responds to enquiries, generates viewings, and negotiates offers (internally and with our agents). The department aims to minimise void periods between tenancies and once an offer is agreed, deliver a seamless tenancy progression process.The purpose of the Lettings Negotiator is to increase the number of opportunities and in-house transactions, and process offers from our panel of external agents. Our aim is to minimise costs by reducing the amount of commission paid to external agents, and at all times, to promote the Howard de Walden Estate to new and current customers. The Lettings Negotiator will follow up new enquiries from prospective new tenants and also current customers, who wish to move within the Estate.



The Lettings Negotiators role also aims to proactively reduce the void times between tenancies, achieve the best possible rent and beneficial terms, and find the most suitable applicant with the best credentials.What you will do:
- Arrange marketing material (floorplans, photos, virtual tours, etc.) for properties once they are handed back from the Residential Management and Projects departments. Liaise with other internal teams across the company to ensure properties are marketed as soon as possible.
- Ensure CRM systems are up to date - maintain property and customer records.
- Prepare the website listings for properties once vacant, ensuring all legal documentation is available (e.g. EPCs).
- Handle all enquiries in an efficient and professional manner.
- Manage and maintain a database of registered applicants comprising of both current and prospective customers.
- Match available pro

📌 Residential Lettings Negotiator (Parque de Noel)
🏢 Howard de Walden Estate
📍 Parque de Noel