About UkioUkio is a Barcelona‑based startup focused on providing fully furnished apartments for stays starting at one month, operating across Europe.Responsibilities- Manage the pre‑arrival journey and onboarding of guests, ensuring documentation collection, pre‑arrival checks, and coordinate check‑in logistics.- Track and monitor security deposits, amenity basket inventory, and support invoice coordination and payment follow‑ups.- Act as a point of coordination for key guest accounts, resolve maintenance or operational matters, and proactively identify risks that could affect guest satisfaction.- Collaborate closely with Operations, Maintenance, Housekeeping, and Sales teams to deliver a high‑quality guest experience, monitoring work orders and service requests.- Maintain accurate reporting, account records, and operational documentation, and identify opportunities to improve workflows and internal coordination.- Triage guest and internal support tickets, assess urgency and priority, route requests to appropriate teams,



and ensure timely follow‑up.About You- Open to a temporary contract of 6 months.- Proficient in English (C1) and Spanish.- Excellent customer service, communication skills, and strong attention to detail.- Proactive problem‑solver with a guest‑focused mindset.- Able to manage multiple tasks in fast‑paced environments and collaborate across departments.- Adaptable, quick learner, and eager to take on new challenges.- Committed to delivering exceptional guest experiences.Benefits- Hands‑on experience in one of Europe’s fast‑growing startups.- Opportunity to work on real projects with ownership from day one.- International, collaborative working environment with cross‑functional teams.- Team events and activities fostering a positive company culture.- Adaptable and dynamic startup atmosphere.Ukio values diversity and inclusion and encourages applications from all backgrounds.#J-18808-Ljbffr

📌 Corporate Guest Experience Coordinator (Barcelona)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Barcelona