Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique prospect of working in Greece. This role is perfect for individuals who are enthusiastic about digital marketing and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in utilizing the digital marketing platform effectively, communicating fluently in Danish.Key ResponsibilitiesManage customer inquiries regarding the digital marketing platform via phone, email, and chat in DanishProvide guidance on platform features, tools,



and best practices to maximize customer successAssist customers in troubleshooting issues and resolving technical problems promptlyEducate clients on marketing strategies and campaign optimization to enhance their experienceDocument all customer interactions and feedback accurately in the CRM systemCollaborate with the technical team to escalate complex issues effectivelyStay informed about industry trends and updates to provide relevant insights to customersRequirementsFluency in Danish (both written and spoken) is essential; proficiency in English is a plusPrevious experience in customer service or support, preferably in a digital marketing or technology environmentStrong communication skills with a focus on customer engagement and satisfactionAbility to troubleshoot technical issues and provide clear solutions to clientsExcellent organizational skills and the capability to manage multiple inquiries simultaneouslyFamiliarity with customer relationship management (CRM) tools and digital marketing conceptsWillingness to work in Greece and adapt to a dynamic work environmentBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..

📌 Danish-Speaking Customer Service Rep For Digital Marketing (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid