Responsibilities- Supporting our Health Information products in Spain and Colombia- Provide second level support to internal and external customers- Be a subject matter expert on our HIS systems- Collaborating with customers to understand their needs and ensure successful implementation and usage of our solutions- Liaising with our development team on upgrades, maintenance, hotfixes- Offering ongoing support and training to customersRequirements- Bachelor’s Degree or higher AND relevant job-related experience- Minimum 3 years proven track record in customer support and technical implementation- Excellent language skills in Spanish and English. Having Portuguese would be beneficial but not compulsory.- System operations, including monitoring, logging, and troubleshooting- Software Development Lifecycle processes- Current, valid Driver’s License- Excellent customer facing communication skills.- Coding experience.- Healthcare background.Certifications & Qualifications- Bachelor’s Degree- valid Driver’s License#J-18808-Ljbffr

📌 Support Engineer (Madrid)
🏢 Jobtailor
📍 Madrid