EBRO is a growing automotive OEM focused on innovation, quality, and sustainable mobility. As part of our strategic expansion in the automotive industry, we are launching a Graduate Program designed to develop young talent and future professionals within our organization.

Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.
We are looking for a highly motivated graduate to join our After-Sales Department. This Graduate Program offers a structured development path where participants will gain hands-on experience in service operations, warranty management, customer support, parts management, and dealer network coordination.
Key Responsibilities:
- Support the administration, validation, and monitoring of warranty claims, ensuring compliance with company policies and procedures.
- Assist in analyzing warranty performance indicators, claim trends, and dealer network results to identify improvement opportunities and cost-saving initiatives.
- Collaborate with technical, quality,



and aftersales teams to support warranty investigations, product issues, and corrective action implementation.
- Monitor dealer warranty operations, providing support to ensure accurate claim submission and adherence to warranty standards.
- Analyze customer feedback, warranty data, and service KPIs to identify recurring issues and enhance customer satisfaction.
- Participate in projects related to warranty optimization, service quality improvement, and aftersales process efficiency.
- Support the development and implementation of warranty programs, service campaigns, and new aftersales tools across the dealer network.
- Prepare reports and presentations on warranty performance, claim analysis, and key aftersales metrics for internal stakeholders.

Candidate Profile:
- Recently graduated with a Bachelor’s or Master’s degree (Engineering, Business Administration, Automotive Engineering, or related fields)

📌 Graduate Program (Barcelona)
🏢 EBRO
📍 Barcelona