Responsibilities- Understand business and functional requirements for ServiceNow.- Collaborate with stakeholders, developers, functional teams, Support Squad, Product and Business Owners.- Create test strategies, plans, and cases for various modules such as Incident Management, Change Management, Asset Management, etc.- Define test scenarios for workflows, integrations, and customizations.- Perform functional, integration, regression, and performance testing.- Generate testing reports and maintain test documentation.- Validate ServiceNow modules, custom scripts, and APIs.- Test upgrades and patches to ensure smooth platform updates.- Identify, document,



and track defects and work closely with developers to ensure they are resolved.- Assess readiness to deploy each release.- Create complex reports and dashboards to meet business requirements.- Take ownership and follow up closely on assigned projects, ensuring targets are met.Requirements- Degree in IT/IT related fields or equal by experience.- 3-5 years of experience in QA/Testing roles, particularly with ServiceNow Projects.- Excellent analytical, communication and problem‑solving skills.- Experience working in Agile squads.- Working in an international environment is considered a plus.- Attention to detail for identifying and documenting bugs.- ITIL framework understanding and experience in ITSM processes and workflows.- Being a team player and adaptable.- Excellent English communication skills (verbal and written).- Proactive and can‑do attitude.#J-18808-Ljbffr

📌 Qa Specialist (Málaga)
🏢 Jobtailor
📍 Málaga