Job DescriptionExperience the power of a game-changing careerAre you looking forwhat’snext?We’rea general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Ifyou’relooking to grow and be inspired, as a Field Service Engineer in Barcelona (hybrid), you will be part of our team ofgame-changerswho are powering the brands of the future in tech.What you will do in this role- Deliver on-site service via work orders: install, commission,maintain, and repair customer equipment- Provide remote technical support and manage complex escalations, including L1 analysis and advanced troubleshooting- Handle multiple escalations in parallel, meeting SLA targets and minimizing upward escalation- Document service activities, produce technical reports, and train customers on operation and basic maintenance- Ensure compliance with safety and quality standards- Communicate service delivery in English (additionallanguages a plus)- Demonstrate flexibility to travel extensively across Spain, Portugal, and France for field work (expenses covered),



as well as to any other European country as required by business needs.Concentrix is a great match if youhave:- A native or proficient level in English. Spanish would be a big plus!- A valid driving license- Ability to read and interpret electrical diagrams; solid knowledge of electrical and electronic systems- Strong hands-on technical skills with high attention to detail and an engineering mindset- Ability to analyze complex machine behavior, understand subsystem interactions, and develop advanced troubleshooting solutions- Experience supporting installations, site preparation, and complex systems (mechanical, electrical, water)- Proven background in field service, maintenance, or technical support within electromechanical or industrial environments- Strong troubleshooting, problem-solving, and remote diagnostics skills, with high productivity and low re-escalation rates- Solid business and operational awareness, including KPI understanding, responsible parts usage, and work order optimization- Ability to propose process improvements, workflow enhancements, and efficiency gains- Strong customer-facing and communication skills, able to manage critical situations through full resolutionbil> #J-18808-Ljbffr

📌 Field Service Engineer (English - Speaking) On-Site + Traveling Hd01 (Bellprat)
🏢 Concentrix
📍 Bellprat