About The GACGAC MOTOR Europe was registered in March 2024 in Amsterdam and is part of the Guangzhou Automobile Group. Our business covers all aspects of passenger car sales, marketing and aftersales services. We are dedicated to delivering quality work and exceptional customer service in all aspects of our business.Who You AreYou are a hands‑on and results‑oriented professional with a background in Business, Engineering, or a related field. You thrive in building and nurturing strong partner networks and are motivated by driving service excellence and customer satisfaction. A proactive problem‑solver, you are skilled at using data to guide decisions and improve processes. Your excellent communication skills and cultural fluency allow you to collaborate effectively and build trust in a diverse, international environment.Key ResponsibilitiesDrive Service Excellence and StandardsLead Warranty and Quality ManagementBuild and develop the Service NetworkEstablish and strengthen our network of service partners; provide support for warranty, parts, and service operationsBuild partner capabilities in technical support, spare parts, and warranty processes to ensure exceptional customer serviceCoach and train service partners to implement and adhere to our general service standardsConduct on‑site audits to foster a culture of continuous improvementTake ownership of the warranty process,



ensuring efficient claims approval and using warranty data to proactively address quality improvements and parts supplyImplement Strategic Service InitiativesWhat You BringMinimum 5 years of working experience in the automotive industry or mobility servicesStrong analytical, communication, and customer‑oriented mindsetResults‑oriented with excellent teamwork, communication, and interpersonal skillsAble to prioritize and work proactively with efficient time‑management skillsGreat negotiation skillsExcellent English and one European language (Spanish, Italian, Greek, Portuguese, German, etc.) or Chinese is a plusThorough knowledge of commercial management software and digital toolsWhat We OfferCompetitive salary and excellent bonus structure above market; a strong meritocracy cultureA fast career track unmatched by many companiesAmbitious employer committed to your development and successIf you have any questions, you may always reach out via [email protected] are committed to creating a work environment of trust and respect for our employees, motivating them to achieve their dreams together. Our employees and partners relentlessly pursue excellence in the face of challenges. We are proud of our achievements and leadership, and we hope you will give full play to your talents to help make GAC a world‑class company.

📌 After-Sales & Service Manager Of South Eu (Madrid)
🏢 GAC Motor Europe
📍 Madrid