The Main Event: What You’ll Drive, Build, and OwnStrategy & OwnershipIdentify, prioritize, and lead high-impact growth initiatives across the customer journeyDefine success metrics and performance frameworks for key business funnels (buyer, referral, repeat buyer, etc.)Build business cases, set hypotheses, and drive experimentation to unlock new growth leversExecution & Cross-functional LeadershipWork closely with CRM, Product, Data, and Marketing teams to translate insights into actionable programsManage project delivery end-to-end — from ideation and stakeholder alignment to rollout and reportingEnsure consistent tracking and visibility of impact through dashboards and executive reportingAnalytics & Continuous ImprovementAnalyze funnel data to identify bottlenecks and recommend improvementsMeasure impact of initiatives through A/B testing, cohort analysis, and performance reportingContinuously iterate on strategies to improve conversion, referral, and retention metricsThe Perfect Match:



What It Takes to Succeed at Huspy4–8 years of experience in growth operations or business operations in a startup or tech environmentStrong analytical and problem-solving skills — comfortable with funnel metrics, dashboards, and data-driven decision makingProven ability to lead cross-functional projects and deliver measurable outcomesExperience working with CRM, data, and product teams to drive performanceExcellent communication and stakeholder management skillsFamiliar with AI tools and models to build agent solutionsA bias for action — you’re as comfortable building a strategy deck as you are jumping into the data or a project sprintWhat Will Make You Stand OutExposure to real estate, fintech, or consumer marketplacesWorking knowledge of tools like Salesforce, Coefficient, Zapier and BI toolsExperience in scaling referral or retention programsWhy Join HuspyBe part of a fast‑scaling startup redefining the home buying experience in MENAWork with high‑performing teams that value autonomy, data‑driven decision‑making, and impactOpportunity to drive end‑to‑end ownership of projects that shape Huspy’s growth trajectory

📌 Business Operations Lead (Madrid)
🏢 HUSPY
📍 Madrid