Neotalent Conclusion is one of the leading Iberian specialists in Information Technology and Engineering talent acquisition and management. As part of the Dutch Conclusion group, an ecosystem of 25 companies and 3,600 employees, we focus on increasing our clients’ technological capabilities and accelerating their digital transformation.

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At Neotalent Conclusion, we are talent specialists. We attract the best professionals and combine them with the most ambitious projects at the right time. Our success is built on investing in innovation, a results-oriented mindset, and, above all, ensuring that our people have rewarding and fulfilling careers.
With more than 25 years of experience, Neotalent Conclusion has offices in Madrid, Lisbon, and Porto. Our company is made up of a team of more than 850 professionals across different areas of expertise.
Neotalent, the responsive people.
More information at Neotalent Conclusion and Career Opportunities.




We are looking for an L2 Platform Operations Engineer – MuleSoft (Europe Shift) to join our teams and work with a leading international client, supporting business-critical MuleSoft platform operations in a general multi-cloud environment.
What will your responsibilities be?
- Govern and oversee L2 operational activities during the Europe shift to ensure service continuity and SLA compliance.
- Investigate, troubleshoot, and resolve incidents within agreed SLA timelines.
- Perform platform analysis and operational troubleshooting activities.
- Analyze logs and identify the root cause of operational issues.
- Escalate complex issues to senior engineers when required.
- Support daily operational activities and service requests.
- Assist with deployment, release, and change implementation activities.
- Execute operational procedures, runbooks, and recovery actions.
- Document incidents, resolutions, and known work

📌 MuleSoft Platform Operations Engineer (Madrid)
🏢 Neotalent Conclusion
📍 Madrid