Your missionWe are looking for a friendly and reliable IT Support Specialist to join our team in Palma, Mallorca. As part of #teamjemix, you will support our customers in their daily IT work. You will be one of their first contacts for technical questions and help them solve common IT issues quickly and professionally.Handle 1st and 2nd level support requestsWork on daily support ticketsSupport users with mac OS, i OS and Apple devicesSet up and configure Apple devicesVisit customers on-site when neededDocument solutions in our knowledge baseYour profileFirst experience in IT support or completed IT trainingGood knowledge of mac OS and i OSVery good German and good English skills are required; alternatively, a combination of Spanish and English is also possibleA valid driver's license is requiredFriendly and professional communicationReliable and structured way of workingWe look forward to hearing from you!
📌 It Support Specialist - 1st / 2nd Level Support (All Genders) (Palma)
🏢 jemix
📍 Palma