We/'re Hiring: German-Speaking Customer Support Advisors | Hybrid | Sofia, BulgariaLooking for your next international career opportunity? Join a leading customer support team in Sofia, Bulgaria, and become part of a dynamic, multicultural workplace where your language skills are valued and your career can grow.Location: Sofia, BulgariaKey Information- Work Model: Hybrid- Schedule: Rotating shifts, Monday to Sunday- Working Hours: Versátil shift options available- Salary: Competitive salary packageWhat We Offer- Competitive salary and attractive benefits- Performance-based incentives- Comprehensive paid training and structured onboarding- Health and wellness benefits- Continuous learning and professional development- Clear career progression and internal growth opportunities- Supportive, collaborative,



and multicultural work environmentResponsibilities- Provide customer support via inbound calls.- Analyze and resolve customer inquiries efficiently.- Assist customers with administrative and technical topics, including products, services, and billing.- Update customer information in internal systems.- Escalate complex cases to the appropriate departments when necessary.- Identify sales opportunities while maintaining high levels of customer satisfaction.Requirements- German: C1/C2 proficiency (speaking, reading and writing)- English: B2 or higher.- Excellent communication and problem-solving skills.- Customer-oriented mindset with strong interpersonal skills.- Basic computer skills and the ability to learn new systems quickly.- Previous customer service experience is an advantage but not required.- Must have valid work authorization in Bulgaria.Interested? We/'d love to hear from you!Send your updated CV to:[email protected]#J-18808-Ljbffr

📌 German Speakers – Exciting Customer Support Opportunity In Sofia (Madrid)
🏢 CBTALENTS
📍 Madrid