Location: Barcelona Hybrid work: 3 days a week in the office Salary: Up to 60,000 per annum, plus bonus Ref: 8231BNThe CompanyA well-established SaaS provider with general operations.Main DutiesTo manage operations and maintenance of the international systems and ensure they remain reliable and compliant with client contracts.The Role- Oversee the maintenance of both on‑site equipment and back‑office IT systems, including emergency fault response and planned maintenance.- Liaise with and provide technical support to vendors, external service providers, and on‑site technical teams.- Build and maintain strong client relationships and manage commercial and contract‑related enquiries.- Understand contractual requirements and ensure operations remain fully compliant and meet performance targets.- Manage operational budgets, Profit/Loss performance,



and track spending against forecasts.- Develop and execute strategic plans and support frameworks for new projects.- Drive continuous improvement and operational efficiency initiatives for existing projects.- Record and report KPI performance and provide team or individual training where required.The Candidate- Fluent in French and English to high business standard (written and spoken) — Essential.- Experience in a similar operations management role within the IT or SaaS sector — Essential.- Degree in IT, Engineering, or related technical field preferred.- Strong understanding of IT Service Management Framework (ITIL) and comfortable with ticket management tools.- Previous experience in budget and P&L management.- Excellent communication and negotiation skills.The SalaryUp to 60,000 per annum.#J-18808-Ljbffr

📌 French Speaking Operations Manager (Barcelona)
🏢 Tamarind Intelligence
📍 Barcelona