Responsibilities- Dive into a comprehensive training program to get ready for top-notch customer service- Support customers with setup and configuration of payment terminals or online solutions- Address and resolve any reported issues- Connect with B2B customers via phone and email, providing service-oriented solutions- Handle admin tasks and follow up on questions and requests- Cultivate a positive working environment and foster motivation among team membersRequirements- Native-level proficiency in Danish (both spoken and written)- A good command of the English language- A high school diploma or equivalent qualification- Previous customer service experience is a bonus but not a deal-breaker- Excellent communication skills for confidently interacting with customers- Master problem solver, ready to tackle customer inquiries- Juggling tasks and paying attention to detail in a fast-paced environment- Comfortable using computer systems and various software applications- Ability to work adaptable shifts, including evenings, weekends, and holidaysSoft Skills- customer service- excellent communication- problem solving- attention to detail- task juggling- team motivationCertifications & Qualifications- high school diploma- equivalent qualification#J-18808-Ljbffr

📌 Customer Service Advisor (Barcelona)
🏢 Jobtailor
📍 Barcelona