BD is seeking an EMEA QTC Process Lead, Customer Service to own end-to-end QtC processes and drive a digital-first, customer-centric operating model across the regional landscape.The role emphasizes transformation through automation, AI-enabled solutions, and advanced analytics, with a focus on eliminating root causes and delivering measurable service improvements for integral operations.
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📌 QTC Process Transformation Lead - Customer Service (Madrid)
🏢 BD
📍 Madrid