A Cashier associate must provide aggressive customer service through greeting customers as they enter the store and the timely, accurate processing of customer transactions. Also, a Cashier Associate greets customers as they approach the register area, scans merchandise, processes all sales, refunds/exchanges and uses the register to close transactions. The position also includes training, maintenance and stocking responsibilities as assigned similar to that of a CNRG’s Team Player. Since the Cashier associate will often be the first and last person a customer will encounter when shopping at CNRG’s they should greet each customer when they enter and thank each customer for shopping with us as they leave.
Essential Duties and Responsibilities
- Understanding and conducting yourself according to CNRG’s Mission and Values
- Accurately processing customer transactions in an orderly, timely, and friendly manner (credit cards, cash, checks, etc.)
- Greeting customers as they enter and exit the store, creating a lasting impression of friendliness to the customer
- Verifying merchandise quantities, descriptions, and prices to ensure accuracy when completing a transaction
- Handling returns/exchanges and sales of merchandise
- Answer incoming phone calls in a prompt, efficient and courteous manner
- Receiving payment on commercial accounts, receiving money from drivers on C.O.D. tickets and aiding in credit application completion
- Completing and filing due tickets for customers needing a later pick-up
- Completing and filing rain checks for out-of stock items
- Accurately counting down all tenders, preparing deposits and organizing the drawer for the following day
- Utilizing the credit and check verification system according to established company policy and procedures
- Ensuring the daily inflow and outflow of paperwork, including filing and storage, is handled in an efficient and precise manner according to established procedures which will include daily report