12 ago
|
Tamarind Intelligence
|
Barcelona
12 ago
Tamarind Intelligence
Barcelona
AVAFIN
We're an international fintech group established in 2012, boasting 400 employees worldwide. We utilize innovative financial technology to provide convenient loan products across five markets: Poland, Spain, Mexico, Czechia, and Latvia. At AvaFin, we prioritize convenience, transparency, and personalized customer experiences, aiming to empower users with easy and swift access to funds at competitive rates.
In 2024, AvaFin became a subsidiary of Capitec Bank, South Africa's largest retail bank with over 22 million active clients. This acquisition is part of Capitec's internationalization strategy, aiming to expand its presence beyond the domestic market.
THE OPERATIONS TEAM
SCOPE OF THE ROLE
The Data Analyst & Reporting role reports directly to the Customer Service Manager and/or Business Owner. This role is key to transforming operational and financial data into actionable insights that support decision-making across Operations and Business areas. The person will be responsible for designing, automating, and maintaining the reporting infrastructure,
working closely with cross-functional teams to ensure data quality and analytical excellence.
MAIN RESPONSIBILITIES
- Design, build, and maintain dashboards and recurring reports that measure the transactional health of the operation. This includes tracking key metrics. Automate recurring reports to reduce manual workload and increase reliability.
- Transform payment data into actionable business insights. Analyze trends, anticipate deviations, audit financial discrepancies, and monitor unusual patterns or fraud alerts, working closely with Operations, Risk, and Finance teams to implement continuous improvements.
- Support the Marketing team by tracking the performance of acquisition campaigns, conversion funnels, CAC (Customer Acquisition Cost), LTV, and cohort analyses.
- Define, document, and maintain the core business KPIs. Build reports and Assist in the preparation of monthly and quarterly business reviews.
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📌 Data analyst (Barcelona)
🏢 Tamarind Intelligence
📍 Barcelona