Customer Service Telephony Manager (Sando)

Customer Service Telephony Manager (Sando)

12 ago
|
Cambridge University Press & Assessment
|
Sando

12 ago

Cambridge University Press & Assessment

Sando

Job Title: Customer Services Telephony Manager

Salary: 35,200 - 45,700

Location: Cambridge, UK - Hybrid (at least 2-3 days per week in the office)

Contract: Permanent

Hours:Full time (35 hours per week)

We are seeking a detail-orientedTelephony Managerto support the day-to-day operations of our customer service communication systems. In this role, you willbe responsible forthe routine maintenance and administrative upkeep of the telephony platforms used by Cambridge University Press & Assessment.

We areCambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

About the role

As ourTelephony Manager, your primary focusis to ensure the steady-state operation of our contact centre telephony systems. You...

📌 Customer Service Telephony Manager (Sando)
🏢 Cambridge University Press & Assessment
📍 Sando

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