Overview
WhoisParser? Parser is a boutique technology services and consulting firm founded in 2018, helping global organizations solve complex business challenges through digital transformation, product development and AI enablement.
We are a fast growing team of 340+ engineers and consultants across Europe (UK, Spain, Portugal), the Americas (US, Argentina, Uruguay, Colombia), and the Middle East. We combine integral reach with a mindset focused on agility, senior expertise, and close collaboration, working as an extension of our clients’ teams to define the right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value.
Our expertise spans software engineering, AI & data, product development, and customer experience.
WhyJoinUs
If you are looking for a place to think beyond execution, take ownership of outcomes, influence decisions, and continuously learn alongside top-tier specialists in a global environment, we’d love to meet you.
HowYoullMakeanImpact
As a Tech Support Service Specialist at Parser,
you will be responsible for powering the IT support solutions that help the company and its clients.
Responsibilities
- Developing workflows to automate business processes.
- Identifying and acting on opportunities to improve and update software and systems.
- Identifying opportunities for team training and skills advancement.
- Developing and implementing IT policies and best practice guides for the organisation.
- Designing training programs and workshops for the internal staff.
- Conducting regular system audits.
- Running and sharing regular operation system reports with senior staff.
- Participating in major IT projects including system updates, upgrades, migrations, outages and implementations.
What you’ll bring to the role
Essential Requirements
- 5+ years of IT system administration experience.
- 5+ years of Support and Infrastructure experience.
- Experience with or knowledge of programming languages and o
📌 IT System Engineer (Madrid)
🏢 Parser
📍 Madrid