Fashion Support Consultant (Italian-speaking) - On-site - IN02Applylocations: ESP Barcelona - C/ de la Selva de Mar, 129time type: Full timeposted on: Posted Todayjob requisition id: R1745229Job Title:Fashion Support Consultant (Italian-speaking) - On-site - IN02Job DescriptionExperience the power of a game-changing careerReady to ditch the ordinary and embrace the extraordinary? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in Fashion. As a Fashion Support Consultant on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts)



and solve users’ demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers.Concentrix is a great match if you:- Are proficient or bilingual in Italian plus an advanced level English or Spanish - Have good disposition to work in a customer service environment - Have customer care skills – ability to listen to and understand the customers’ need - Can take ownership of, and progress calls to resolution or to escalate call to resolutionIt will be a plus if you have: - Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration is a plusWhat’s in it for you- 39 hours/week contract: Monday to Friday 09:00 to 18:00 - Salary 19623 euros gross/year + up to 1.200 euros gross/year in bonus - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project yo

📌 Fashion Support Consultant (Barcelona)
🏢 Convergys
📍 Barcelona