Join Excis – A General Leader in IT Support & Infrastructure Services

At Excis, we deliver world-class IT support solutions to enterprise clients across the globe. With operations in 190+ countries, 6,000+ engineers, and 200+ enterprise clients, we are committed to innovation, collaboration, and exceptional customer service.

We're looking for a Field Service Engineer (Desktop Support) to join our team in Barcelona, Spain. If you're passionate about IT support, enjoy solving technical challenges, and thrive in a fast-paced enterprise environment, we'd love to hear from you

Why Join Excis?
- Operations in 190+ countries
- Trusted by 200+ Enterprise Clients
- Collaborative and supportive work environment

Key Responsibilities
- Deliver high-quality onsite and remote IT support for end users across assigned locations.
- Provide first-line helpdesk and desktop support for hardware, software, and network-related issues.
- Perform desktop lifecycle activities including imaging, deployment, configuration, troubleshooting, and hardware replacement.




- Diagnose and resolve technical issues using appropriate diagnostic tools and knowledge base documentation.
- Manage user administration activities including Active Directory account management and access support.
- Support and maintain local IT infrastructure, including:
- Windows workstations
- Servers
- Printers
- LAN/WAN connectivity
- Basic network components
- Support mobile devices running iOS and Android.
- Conduct regular meeting room and AV equipment health checks to ensure operational readiness.
- Coordinate with internal engineering teams and external vendors for deployments, upgrades, migrations, and technical implementations.
- Act as the primary Point of Contact (POC) for local IT support.
- Ensure all incidents and service requests are logged, tracked, and resolved within SLA using ServiceNow or equivalent ITSM tools.
- Assist with IT asset management, inventory tracking, stock control, and documentation.
- Prep

📌 Onsite Support Engineer/ (Barcelona)
🏢 Excis Compliance
📍 Barcelona