HR Customer Care Associate (Granada)

HR Customer Care Associate (Granada)

12 ago
|
Strada
|
Granada

12 ago

Strada

Granada

HR Customer Care Associate - Dutch SpeakerApplylocations: ES-Granada-CArabial19time type: Full timeposted on: Posted Todaytime left to apply: End Date: July 31, 2026 (29 days left to apply)job requisition id: R-321Join us on a journey of endless possibilitiesAt Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries,



we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.Learn more at www.stradaglobal.comTHE ROLEThe objective is to contribute and be part of the team responsible for the support and execution of customer services activities ensuring that output is accurate and on time. Your responsibilities will be focused on customer services.RESPONSIBILITIES * Use HR expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks* Where applicable ensure Data Management is performed accurately and on time* Ensure Tickets and Calls are responded within SLA timescales and to a high standard* Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also support the updating of DWIs* SOC Controls completed on time and with the necessary evidences* All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate* Highlight to Service Manager any deviations from the standard scope of service* Ability to recognize and

📌 HR Customer Care Associate (Granada)
🏢 Strada
📍 Granada

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