ABOUT US
Indie Campers is a general leader in road trip travel, operating one of the largest campervan and RV fleets in the world. We offer thousands of customers the freedom to explore new destinations in fully equipped vehicles, combining great customer service with operational excellence.
Our frontline teams are essential to ensuring every customer has a smooth experience and every vehicle is clean, safe, well-prepared, and ready for the road.
THE ROLE
The Operations Agent is a hands-on operational role that combines customer-facing rental service, vehicle preparation, fleet cleaning, and basic sales support.
You will support the full customer journey, from preparing and cleaning campervans before departure, to conducting check-ins and check-outs, assisting customers during their rental, and supporting RV sales demonstrations when needed. This role is ideal for someone practical, customer-oriented, detail-focused, and comfortable working in a fast-paced depot environment.
WHAT WILL YOU WORK ON?
Customer Service & Rental Operations: conduct check-ins and check-outs,



provide vehicle briefings, support customers during their rental journey, and handle service recovery or emergencies with professionalism and empathy.
Fleet Cleaning & Vehicle Preparation: clean vehicle interiors and exteriors, prepare campervans with kits, bedding, essentials, and optional extras, ensuring every vehicle meets Indie Campers’ quality, hygiene, and presentation standards.
Post-Return Inspection & Reporting: inspect returned vehicles for cleanliness, missing items, damages, or operational issues, and report them for follow-up.
Sales Demonstrations & Customer Engagement: support RV demos by presenting vehicle features, systems, and specifications, helping customers understand the product and supporting smooth handovers.
Sales Conversion & Lead Support: identify potential sales opportunities, support lead follow-up when relevant, and assist the RV Sales team with customer information and doc

📌 Operations Agent (Artenara)
🏢 Indie Campers
📍 Artenara