Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients.
Dandy is looking for an Account Manager to join the growing team and delight our customers: dentists across the country. New customers will be transitioned directly from sales to you, and you will quickly build your portfolio to 100+ accounts. As the owner of your book of business, your primary focus will be on driving Net Revenue Retention (NRR) by proactively fostering strong customer relationships, activating new user (doctor) growth, and expanding into new locations. You will collaborate closely with Sales, Training,



and Customer Support to drive customer satisfaction and ultimately customer retention.
Book Management
Drive NRR through strategic account planning and proactive customer engagement
Utilize data and customer feedback to analyze your book of business and formulate a plan on customer engagement
Use a mix of service and sales skills to manage the doctor experience during critical moments of Dandy’s customer journey
Commercial Sales
Drive sales of additional scanners within a practice
Client Relationship Management
Provide consultative solutioning and negotiate commercial terms with doctors through a nuanced understanding their goals and feedback
Deeply understand the operations of a dentistry practice and the competitive market of digital dentistry to better engage with doctors
Collaborate with cross-functional teams such as customer support and training to better serve your customers
6+ years of experience in dental indus

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