Roche is seeking a Patient Care Country Expert for Central & Eastern Europe to deliver a seamless, positive experience for customers across channels and to resolve service requests and incidents with high-quality support.
You will drive KPI-focused performance, coordinate country topics, mentor team members, and adapt integral processes to local regulations, while ensuring compliance with quality and regulatory guidelines. Sant Cugat, Spain is among possible locations.
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📌 CEE Patient Care Leader (Madrid)
🏢 Roche
📍 Madrid
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