Join to apply for the Quality Assurance Specialist role at TDCX
Join to apply for the Quality Assurance Specialist role at TDCX
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Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore
BeMore
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Be coached and mentored by experts in your field
- Join a general company, winner of hundreds of industry awards
What is your mission?
- Drive accuracy for our client’s team by performing quality audits and data analysis for the project.
- Deep dive into our operational procedures to identify opportunities, themes, and knowledge gaps to upskill team performance and improve player experience.
- Perform meta-quality audits for internal/external teams to review quality calibration, defect trends, and quality disputes.
- Utilize an in-depth understanding of metrics and workflows to analyze and report on quality trends and error analysis.
- Support Program Manager to identify and implement workflows to address gaps and process improvement opportunities.
- Identify and communicate QA and opera
📌 Quality Assurance Specialist (Barcelona)
🏢 Tdcx
📍 Barcelona
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