Duration: 6 months Are you a curious, self-driven student or recent graduate passionate about solving real-world problems? Join Axpo Iberia's CX & Transformation team and immerse yourself in digital innovation. Over four months, you'll gain hands‑on experience, contribute to impactful projects, and develop career-defining skills.

What you will do:
- Support transformation and digitalization projects within CX operations
- Conduct process analysis and interviews to identify improvement opportunities
- Assist in designing and documenting workflows and best practices
- Gather, organize, and create clear, structured documentation
- Contribute to content creation and knowledge management initiatives
- Support the implementation and testing of digital tools and platforms
- Track project progress, report findings, and propose data‑driven solutions
- Collaborate with cross-functional teams to enhance customer experience

What you bring & who you are:
- Currently pursuing or recently graduated from a STEM Degree (specialization in Digital Transformation is a plus)




- Basic programming knowledge (Python and SQL preferred)
- Experience in project management, data analysis, or process improvement
- Familiarity with Agile methodologies, CRM, automation tools, or digital platforms
- Highly organized with strong attention to detail and documentation skills
- Self‑directed, proactive, and motivated to learn
- Clear communicator with flexibility to adapt to dynamic project priorities
- Fluent in Spanish (mandatory); advanced English skills preferred

About the team:

At Axpo Iberia, our CX & Transformation team thrives on collaboration, innovation, and a shared commitment to improving customer experience. We value diverse perspectives and empower interns to take ownership of meaningful work, ensuring a supportive environment for growth and learning.

At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employ

📌 CX & Transformation Intern: Digital Innovation & Process Improvement (Madrid)
🏢 Axpo Group
📍 Madrid