Fever is the world’s leading tech platform for culture and live entertainment. With a proprietary cutting‑edge technology and a data‑driven approach, we revolutionise the way people engage with live entertainment, inspiring over 300 million people in 55+ countries each month and empowering event creators to scale, innovate and reach new audiences.
About Operations
Having many products and countries, the operations team ensures everything runs smoothly by supervising operations across Fever teams and prioritising needs. The goal is to help Fever grow, increase efficiency and maintain a best‑in‑class experience for all stakeholders.
About the Role
The Operations Support Specialist plays a crucial role within the global operations team, ensuring smooth workflows by managing vendor communications, purchase orders, and payment tracking, and providing essential administrative support to allow strategic and analytical teams to focus on growth.
- General Operations Support:
act as the operational backbone of the team by managing essential daily workflows and ensuring our global pipeline runs seamlessly and efficiently.
- Vendor Onboarding: manage the onboarding process for new suppliers, maintaining constant communication with vendors to gather requirements and collaborating closely with Procurement.
- Order & PO Tracking: follow up on purchase orders and merchandising requests, ensuring constant alignment between external vendors and internal teams to keep deliveries on track.
- Invoicing & Payments: track vendor invoices and collaborate with the Finance team to guarantee on‑time payments, proactively preventing any service blockages.
- Prioritization & SLA Management: analyse incoming requests and exercise good judgment to prioritise issues that pose a business risk, efficiently managing the backlog to meet strict SLAs.
About You
- 1+ year of experience in operations, support, or a fast‑paced coordination role.
- Highly organised and proactive, capable of managing a h
📌 Junior Operations Coordinator (Madrid)
🏢 Fever
📍 Madrid
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