Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, volcanic landscape, and subtropical gardens blend seamlessly with architecture inspired by Moorish design. Featuring 462 guest rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. This five-star destination is home to an award-winning culinary offering, ranging from casual dining to Michelin-starred cuisine. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas.

JOIN OUR TEAM

…as a Guest Relations Supervisor at The Ritz-Carlton Abama Resort, Tenerife.

Are you passionate about leading teams and creating unforgettable guest experiences? As a Guest Relations Supervisor, you will oversee the daily operations of the Guest Relations department,



ensuring every interaction reflects The Ritz-Carlton Gold Standards. You will inspire, coach, and support your team while anticipating guest needs, delivering personalized service, and ensuring the highest levels of guest satisfaction. If you are a hands-on leader with a passion for luxury hospitality and service excellence, we'd love to meet you.

Your Responsibilities Will Include…
- Supervise the daily operations of the Guest Relations department, ensuring an exceptional and personalized guest experience throughout every stage of the stay.
- Lead, coach, motivate, and develop the Guest Relations team, fostering a culture of excellence, collaboration, and continuous improvement.
- Ensure all Guest Relations procedures, service standards, and The Ritz-Carlton Gold Standards are consistently implemented.
- Oversee the arrival and stay experience of VIPs, repeat guests, long-stay guests, and guests celebrating spe

📌 Guest Relations Supervisor (Canarias)
🏢 The Ritz-Carlton Tenerife, Abama
📍 Canarias