Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
About the Role
In Fever, we are looking for a person to join the Marketplace Operations Team. The tasks will consist of the following:
- Fever’s Back Offices Management: creation, configuration, monitoring, and ongoing maintenance of experiences across internal and external ticketing and distribution platforms
- Operational Monitoring: daily checks of published experiences to ensure correct setup, performance, and smooth operation.
- Cross-Team Coordination: daily collaboration with Project Management, Product, Quality Assurance, Marketing, Finance, and other stakeholders to support back-office plan configuration, coordinate experience launches, and continuously improve internal operational processes.
- API Integrations Maintenance: oversee the day-to-day performance of external partner API integrations, proactively identify issues, coordinate fixes with technical teams and partners, and ensure seamless operational continuity for live experiences.
- Team Alignment & Reporting:
participate in weekly meetings with relevant internal teams to align priorities, report operational issues, and support continuity of marketplace operations.
About You
- Excellent communication and interpersonal skills: able to collaborate effectively with multiple internal and external stakeholders on a daily basis.
- Fast learner with strong retention and ability to multitask in a fast-paced environment.
- Comfortable working under pressure and handling high-demand peaks.
- High level of English and Spanish (required).
- 2+ years of experience in similar roles
- Proactive and decisive, with strong problem-solving and quick-reaction skills.
- Strong command of Microsoft Office and ability to quickly learn new tools (SQL, dashboards, internal systems, etc.).
Benefits & Perks
- Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
- Opportu
📌 Product Operations Specialist (Madrid)
🏢 Fever
📍 Madrid