Boundless Life is redefining the way families live, work, and learn by empowering them to embrace a nomadic lifestyle that fosters deeper connections and personal growth. We provide family‑friendly accommodations, an innovative education system that travels with you, and vibrant communities of like‑minded individuals. Our mission is to create immersive “live abroad” experiences that balance professional commitments with enriching personal development.
The role
We are seeking a hands‑on, dynamic individual to join our team as an Experience Curator/ Experience & Events Coordinator. This role is key to delivering an exceptional community experience, and it requires someone comfortable with a fast‑paced, entrepreneurial environment. Your main responsibility will be to ensure a high NPS by facilitating meaningful connections and creating impactful experiences for our families, from day one. You will be part of a high‑energy, community‑driven team where flexibility, problem‑solving, and adaptability are crucial.
You will collaborate with the team to enhance the overall experience by:
- Resolving community requests promptly via the ticketing tool
- Ensuring everything is ready for families’ arrival, and taking a hands‑on approach during turnover weeks
- Ensuring families have an outstanding experience at every touchpoint of their journey
- Developing and maintaining relationships with families, understanding their needs, and engaging them in meaningful ways
- Gathering feedback and identifying opportunities for improvement through direct interaction with families
- Assisting new families in integrating into the community
- Communicating upcoming activities to maximize participation
- Managing content for the internal UGC channel to build the brand on social media
- Ensuring seamless information flow across the team
- Coordinating with the onboarding team to ensure smooth handovers during family arrivals
- Participating in pre‑arrival webinars and o