Who We Are
Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.
Mission
Mission: Every day, we help more than 18,000 hotels worldwide to develop their online visibility and sales through leading-edge cloud-based e-commerce solutions. As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike.
Figures
Figures: D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. With a team of more than 500 experts located in over 20 countries, D-EDGE provides localised support, services, and tools. With its integral network of 500+ partners, D-EDGE’s ever-expanding ecosystem is a positive place to do business and grow.
Culture
Culture: At D-EDGE we are driven by these 4 key values:
- We care about people #PEOPLE FIRST
- We dare to share #OPEN COMMUNICATION
- We embrace change #ADAPTABILITY
- We go the extra mile #GO BEYOND

Explore our Culture Book today and see if D-EDGE is the right fit for your career aspirations
D-EDGE is an equal-opportunity employer.



We welcome all qualified candidates regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other legally protected status.
About The Team
As a member of the Technical Support North Europe team (comprising about 10 people), you will be based in our Barcelona office. You will report to Piero Trocciola, Head of Technical Support for Italy and Central Europe. The Customer Service department is at the heart of our value proposition. The teams support our clients in their activities. They provide a level 1 technical assistance and incident resolution service. When necessary, they escape to levels 2 and 3. The Technical Service Specialists (TSS) regularly forward user comments to the Product teams. To be as close as possible to our customers, the teams are located in each of our 22 offices, and the assistance can be reached more than 10 hours a day, thanks to a rotation of th

📌 Technical Support Specialist (Barcelona)
🏢 D-Edge Hospitality Solutions
📍 Barcelona