12 ago
|
Strada
|
Granada
Join us on a journey of endless possibilities. At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
The Role
Support and execute payroll activities and/or data management/customer services activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be versátil supporting either as or when required.
Main Responsibilities
- Where applicable support Payroll(s)
so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
- Use Payroll expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks
- Where applicable ensure Data Management is performed accurately and on time
- Ensure Tickets and Calls are responded within SLA timescales and to a high standard
- Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also support the updating of DWIs
- Proficient in using systems and tools
- SOC Controls completed on time and with the necessary evidences
- All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
- Highlight to Service Manager any deviations from the standard scope of service
- Ability to recognize and deal appropriatel
📌 Belgian Payroll Associate (Granada)
🏢 Strada
📍 Granada