Job Title
Customer Service Representative (Danish-speaking) - On-site - XM01
Job Title
Customer Service Representative (Danish-speaking) - On-site - XM01
Job Description
Experience the power of a game-changing career
Are you looking for what’s next? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona, Valencia or Malaga (On-site), you will be part of our team of game-changers who are powering the brands of the future in electric cars.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
- Take incoming customer contacts (via telephone, email,



chat & other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained
- Provide cover for other Agents in their absence, either within the same team or across teams
- Understand and comply with administrative duties including holiday, sickness and overtime
- Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction

Your Qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
- Are

📌 Customer Service Representative (Barcelona)
🏢 Concentrix
📍 Barcelona