About UsReady to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a general company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 20 locations worldwide.For the better. Together.The Accounting Operations Associate plays a crucial role in maintaining the efficiency and accuracy of accounting through meticulous administrative and clerical support. This role demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving processes, and a forward-thinking mindset to anticipate and solve challenges,



all contributing to the operational success of the company.This position is created to collect the balances for customer accounts that are out of the credit terms. Build and maintain the bridge with customers to keep business continuity and show proactivity to prevent overdue balances in the customer account.ESSENTIAL DUTIES AND RESPONSIBILITIES:Receive and answer calls from customers and Hellmann Offices regarding customers overdue and current exposuresContact customers by email and telephone to communicate the following items: current statement of account, request payments of outstanding invoicesUpdate all efforts such email and call notes with the results of the collection attempts and customer communication on the accounting system and the tracking reportsEnsure prompt resolution once an account has been escalated to AR Team Leader and AR SupervisorKeep the contact bridge with the corresponding HWL staff and customerMaintain an updated list with follow ups and a report for accounts with disputesFollow up on open payments reported

📌 Accounts Receivable Agent (Lagunilla)
🏢 Hellmann Service Center
📍 Lagunilla