Job Title: AV Technical Support Officer, Loughborough Application Closing Date: Saturday, 08 August 2026 IT Services Full time, Open ended, Fully campus based IT Services are looking for a full-time AV Technical Support Officer to join our Teaching Support team on our East Midlands campus. This role will provide technical support for the Universitys teaching, research and event spaces, ensuring that our audiovisual and IT systems continue to deliver an excellent experience for staff, students and visitors. You will be working as part of a dedicated technical team supporting teaching rooms, lecture capture, Unified communications platforms, event production and specialist AV installations across both the Loughborough and London campuses. We are looking for someone with experience of supporting, installing and maintaining professional AV and IT systems within a customer-focused environment. You will have excellent technical troubleshooting skills, a practical approach to problem solving and the ability to communicate confidently with colleagues at all levels.



The role involves responding to support requests, diagnosing and resolving faults, installing and commissioning new AV equipment, carrying out planned maintenance and supporting teaching and event activities. You will also work on projects to introduce new technologies, maintain accurate asset and configuration records, and provide guidance and training to users on the effective use of AV systems. We are looking for someone who is highly organised, enjoys working with people and takes pride in delivering an excellent customer experience. The successful candidate will be confident working independently, able to prioritise their workload effectively and committed to maintaining high technical standards. The role will require occasional evening and out-of-hours working to support conferences, events and other University activities. For more information, please refer to the Job Description and Person Specification. W

📌 AV Technical Support Officer, Loughborough (Cotes)
🏢 Loughborough University
📍 Cotes