Ebury helps ambitious businesses unlock general growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Associate Product Manager — Service (Client Operations)
Ebury Malaga Office - Hybrid: 4 days in the office, 1 day working from home per week
Do you look at a manual process and immediately picture how it could be automated?
We are seeking an Associate Product Manager to own the Service product area within Client Operations, reporting directly into the domain product lead. Service is where our teams handle the client queries that can't yet be automated. You will own it end to end - but the ambition goes further than running a great support platform:



you'll connect Service to the rest of Ebury's operational systems and shape how the work flowing through it can be simplified and, over time, automated.
You will own the Service product area end to end - the why, the what, and the how - reporting directly into the Client Operations domain product lead.
You will set the long-term vision: how Service connects to the rest of Ebury's operational platforms, not just how it runs today.
You will define clear outcomes and requirements for Engineering, your key stakeholder - the what and the why, not the how - and drive high-quality delivery through the full cycle.
You will set the success metrics for Service, track them, and let data drive what you prioritise and how you measure impact.
You will work across teams to connect the service platform to Ebury's wider operational systems, using automation and AI as tools to remove manual work where they earn their place.
You will stay grounded in a support-operations cont

📌 Associate Product Manager (España)
🏢 ebury anz
📍 España