At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

About The Role
At MiniMed, we value what makes you unique. Join a company that thinks differently to solve problems, advance innovation, and deliver meaningful solutions to people living with diabetes. A new position is now available to support the Customer Care Israel team. If you believe you have the skills and motivation to thrive in this dynamic and exciting environment — supporting our patients and our business — read on and submit your application.

The position is temp (18 months) and based in our Madrid office (hybrid model). Hebrew proficiency is required.

A Day at MiniMed
- Provide daily support for MiniMed's order-to-delivery processes
- Deliver professional support to the Center of Excellence and the field sales team
- Contribute to the company's customer satisfaction goals




- Handle all incoming calls and emails in shared inboxes, prioritizing urgent inquiries and orders, and taking ownership through to resolution
- Manage incident resolution and reactive communication with customers and patients
- Contribute to the improvement and standardization of internal and external processes, with the ability to participate in or lead projects
- Be responsible for recording and documenting customer and patient details in internal systems

Skills We're Looking For
- Previous ERP experience — SAP preferred — and CRM Salesforce
- Strong communication skills
- Structured working style, resilience, and customer orientation
- Motivation for process improvement
- Ability to inspire others toward shared goals
- Positive and proactive attitude, flexibility
- Hebrew – fluent (mandatory)
- English – advanced level other language (Arabic, Portuguese) will be a plus.

What We Offer
We offer a competitive

📌 Customer Service Representative (Madrid)
🏢 MiniMed
📍 Madrid