?
We are looking for the very Top Talent…and we would be delighted if you were to join our team

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

?
What we look for?

We are looking for
Application Operations Support
, to contribute in a project with one of our integral customer in wealth management.

?
Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH),

Feel free to apply if you are also open to relocation

?
Main tasks and accountabilities will be:
- Ensuring the operation of core banking applications in respect to application management (2nd level support)
- Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
- Performing coordination / communication tasks between incident managers, applications service owners,



3rd-level support and other IT / Business stakeholders
- Takeover of periodical on-call duty (weekly 7x24)
- Administration of change requests, for application related process fulfillment
- Participation in periodic releases on weekends
- Engage in projects relating to operational aspects for existing or newly integrated applications
- Process optimization and automation of repetitive tasks including handover to L1 (Control Center)

?
What do we expect from you?
- Professional experience in application support
- Good Unix know-how (shell scripting is an advantage)
- Knowledge of Windows OS at server level
- Knowledge of Java application server / database / AWA is an advantage
- Good written and spoken English, German an advantage

Nice to have
- ITIL Foundation certification
- Ideally, experience in banking with a knowledge of financial products
- Process-oriented and analytical approach

?
What can we of

📌 Java Aplication Support (Madrid)
🏢 UST España & Latam
📍 Madrid