Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 10,000 associates at 36 locations support national and international customers in around 40 languages, primarily from the automotive, logistics and pharmaceutical sectors as well as information and communication technology.

As part of this true Integral organization, Bosch Service Solutions in Barcelona is now leading more than 500 solutions experts, speaking more than 24 languages.

Ready to learn, grow and inspire others? We are looking for talented profiles for our Mobility Solutions Services.

In exchange we are ready to offer you all our best: top-class training programs, plenty of support for your professional and personal development, and the cherry on top: With us, you can develop as an expert, leader, in agile teams or projects,



switching functional areas, projects or functions. There are many options open to you and many ways you can define your career. Whichever direction you choose, we'll help get you there.

Some of your daily responsibilities will be (but not limited to):
- *Emergency Calls Response:* Vehicles automatically transmit all data relating to accidents to the Bosch monitoring center. Your mission will be to immediately make contact with the vehicle occupants and coordinate further measures.
- *Coordinate Roadside Assistance for drivers:* Bosch Roadside Assistance provides support in the event of breakdowns or accidents. At the touch of a button, data is transmitted to our service center where it is analyzed. Based on the diagnostic, Your mission will be to arrange the appropriate assistance services. If the car cannot be repaired on the spot, your role will be to ensure that your customer stays mobile by arranging a repl

📌 Customer Support Agent (Barcelona)
🏢 Bosch Group
📍 Barcelona