Membership Executive (Barcelona)

Membership Executive (Barcelona)

12 ago
|
Ecovadis
|
Barcelona

12 ago

Ecovadis

Barcelona

Work smart, have fun and make an impact
EcoVadis is the leading provider of business sustainability ratings
. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis?
Be a part of the integral sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page.

Job Description
We’re looking for a motivated, autonomous candidate to support the subscribers of the EcoVadis network, both individually and at scale, to maximize customer satisfaction, retention, revenue and value perception.

Duties include (but are not limited to):

Market management and development:
- Manage our existing UK/I market maximizing revenue, driving upsell and upgrades & improving customer experience and driving sustainability improvements




- Identify upsell/upgrade opportunities and contact customers accordingly via phone, email or webinar
- Use available data to drive targeted actions to achieve objectives

Improve and implement:
- Develop content to improve value perception at scale, such as hosting webinars to target specific customer groups and to drive interest in our different solutions and upsell as well as following up on the revenue generated from them

Communicate:
- Coordinate with frontline teams to open further opportunities for upsell, and to ensure content relating to upselling & value perception is effective
- Communicates value to customers on regional initiatives
- Clearly track and communicate the progress of monthly/quarterly initiatives & results to internal and external stakeholders
- Prepares technical reports on accounts/market status by collecting, analyzing, and summarizing complex information and trends in a concise and clear manner
- Share best practices, succ

📌 Membership Executive (Barcelona)
🏢 Ecovadis
📍 Barcelona

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