AI Transformation Analyst - WM&ICountry;: Spain

IT STARTS HERE

Santander ( www.santander.com ) is evolving from a integral, high-impact brand into a technology-driven organization , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible.

This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference .

Our mission is to contribute to help more people and businesses prosper . We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present.

THE DIFFERENCE YOU MAKE





Wealth Management & Insurance is looking for a AI Transformation Analyst based out of Madrid.

You will help business teams identify opportunities, design effective prompts, document use cases, prepare enablement materials and track adoption and impact, contributing to the safe, consistent and effective use of AI in day-to-day activities.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
- Support AI discovery and adoption activities across WM&I; domains, including workshops, interviews, process mapping and use-case documentation.
- Design, test and refine prompts and practical AI usage examples for business teams, ensuring outputs are clear, reliable and aligned with applicable guidance.
- Document AI use cases, user journeys, process changes, adoption learnings, expected benefits and relevant control considerations.
- Prepare tra

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