This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Service Delivery Manager based in Spain.
This role offers the opportunity to take end-to-end ownership of service delivery for a portfolio of enterprise customers in a technology-driven environment.
You will act as the central link between customer expectations and technical execution, ensuring reliable, high-quality data services.
The position combines client relationship management, operational oversight, performance monitoring, and commercial awareness.
You will work closely with Engineering, QA, Product, Infrastructure, Project Management, Sales, and Account Management teams to keep delivery aligned with customer needs.
A key part of the role is identifying risks early, managing escalations, and ensuring SLAs, KPIs, and contractual commitments are consistently met.
You will also use operational and financial insights to improve efficiency, service quality, and long-term customer value.




This is an adecuado opportunity for an experienced service delivery professional who enjoys solving complex problems and building trusted enterprise relationships.
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Accountabilities
Own service delivery and operational performance across a portfolio of approximately 10–15 enterprise customers, with additional support for smaller accounts when required.
Coordinate with technical and development teams to ensure accurate, timely data delivery in line with SLAs, contractual commitments, and customer expectations.
Monitor data pipelines, feed performance, costs, delivery schedules, uptime, and quality indicators, identifying operational risks early and driving them through to resolution.
Manage the complete lifecycle of customer change requests, from initial scoping through delivery and billing, in collaboration with Account Management and Sales teams.
Oversee project efficiency, margins, and profitability, partnering with technical teams to identify operati

📌 Service Delivery Manager (España)
🏢 Jobgether
📍 España