12 ago
|
Ingram Micro
|
Barcelona
12 ago
Ingram Micro
Barcelona
It's fun to work in a company where people truly BELIEVE in what they're doing
Job Description:
At Ingram Micro, we help businesses realize the promise of technology. As a leading global technology ecosystem, we're transforming the way technology is distributed through innovation, digital platforms, and the power of Xvantage™. Join us and help shape the future of how business gets done.
Our Platform Business team is at the centre of Ingram Micro's transformation into a Platform Company. We partner with regional and country leaders to accelerate platform adoption, standardise processes, and deliver measurable business outcomes across EMEA and beyond.
Driven by our values of Results, Integrity, Imagination, Courage, Responsibility, and Talent, we collaborate across teams, embrace innovation, and continuously improve the way we work.
Platform Success Manager
The Platform Success Manager (PSM) is responsible for ensuring that digital platform capabilities generate measurable business value. Acting as the bridge between business leaders, regional sales leader, Country teams,
and General Platform Business, the PSM drives platform adoption, utilisation, business transformation, and execution excellence for the assigned global platform initiative. The role translates platform capabilities into material business outcomes and supports the organisation’s journey toward becoming a Platform Company.
What You'll Do
Drive adoption and utilization of Xvantage™, CRM, IDA, Zendesk, and other platform capabilities.
Partner with country and regional leaders to align platform initiatives with business goals.
Lead onboarding and enablement activities for standardized platform processes.
Champion process harmonization, operational excellence, and continuous improvement.
Coach teams on maximizing platform capabilities to improve productivity and performance.
Monitor adoption and business impact metrics, providing insights and recommendations.
Serve as the key link between regional teams and
📌 Platform Success Manager (Barcelona)
🏢 Ingram Micro
📍 Barcelona