Who We Are:

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VEGA Chargers is a company specialising in the design and manufacturing of fast chargers (DC) for electric vehicles. At VEGA Chargers, we work tirelessly to create a more sustainable present and future in terms of mobility. To achieve this, we analyse our customers' needs and provide flexible and scalable charging solutions for electric vehicles. Our process starts from conceptualisation and design, leading to manufacturing and distribution.

What We Are Looking For:

We are seeking an experienced Technical Services professional who specialises in electric-vehicle chargers. We are looking for someone passionate about enhancing the client experience, contributing to error prevention, and collaborating closely with the Product and R&D; team.

Your Responsibilities Will Include:

Technical Support and Assistance:
- Address customer inquiries, technical issues, and troubleshooting needs after a purchase,



whether related to hardware, software, or electronic devices.
- Provide support via phone, email, chat, or other channels to resolve customer concerns.

Installation and Configuration:
- Install, configure, and update software and hardware according to customer or company needs.
- Ensure operating systems and applications are correctly installed and configured.

Preventive and Corrective Maintenance:
- Diagnose and repair defective equipment.
- Provide preventive maintenance to avoid malfunctions or failures.
- Perform on-site or remote technical services as needed.

User Training:
- Guide customers on proper product use and assist with common troubleshooting steps.

Incident Management:
- Log, classify, and track reported customer issues.
- Prioritise problems based on urgency and impact.

Monitoring and Analysis:
- Supervise the condition of equipment and systems to identify potential failures before they

📌 After Sales Technician (Barberá del Vallés)
🏢 Vega Chargers
📍 Barberá del Vallés