DESCRIPTION:
At AWS Enterprise Support we’re looking for a Technical Account Manager (TAM), professionally fluent in Portuguese, to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.

As we continue to rapidly expand AWS’s Enterprise Support organization you’ll have plenty of opportunities to develop your technical, consulting, operational and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentor-ship and active support to achieve AWS certifications.

This role is within our Strategic Industries group, and specifically within the team looking after strategic accounts in the Energy and Utilities vertical.





The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us

Additional resources

Culture

We’re passionate about supporting the needs of our people and their family members.

Benefits include Healthcare, Employee Assistance Programs and Global Mobility opportunities.

AWS Sales, Marketing, and Integral Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small
- and mid-market accounts to enterprise-level customers including public sector.

Key job responsibilities
- Develop trusting relationship with customers, understand their business needs / drivers, review service disruptions, provide monthly / quarterly metrics and assist with pre-launch planning
- Utilize technical skills to solve difficult support issues and

📌 Technical Account Manager, Enterprise Support, Strategic Industries, Energy (Madrid)
🏢 AWS EMEA SARL (Spain Branch) - G84
📍 Madrid