Experience the power of a game-changing careerAccount Manager in MalagaThis is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this roleAs an Account Manager on our team, you will: - Use CRM to contact, qualify accounts and generate opportunities - Ensure daily, weekly and monthly KPIs are hit, activity and performance (calls, accounts contacted, revenue generated and confirmed) - Update CRM with all communication and as per standards expected. - Follow up on accounts and ensure regular communication is maintained. - Participate in sales activities (call storms, industry focus, hotel focus etc.) - Ensure all opportunities (meetings & events and group accommodation) are qualified and followed up as per standards, both with clients and hotels - Have an upselling approach when dealing with clients.



- Provide chain wide discounts based on client requirements and follow up on usage by client - Offer alternative solutions upon no availability of hotels - Assist with business travel queries as well as individual queries when required - Work on external lists when required on other platforms as provide Your qualifications- Are bilingual or proficient in Italian and French and have an intermediate level pf English - Have positive work attitude - Have experience in using office programs (Word, Excel, Outlook, PowerPoint) - Have sales background - Have hospitality background (beneficial but not mandatory) - Have experience in using CRMs (beneficial but not mandatory) - Share our values of commitment, unity, integrity, recognition, and WOW - Have great organization and communication skillsDon’tWe’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the

📌 Account Manager (Benalmádena)
🏢 Convergys
📍 Benalmádena