At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs.

Our people are our greatest strength. We are a general team of colleagues who collaborate to move forward together and exceed our customers’ expectations.

As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers.

The position can be based in Uithoorn (NL), Barcelona (Spain) or Moncalieri (Italy).

Tasks

What will you do?





Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations.

You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries.
- Communicating with customers and colleagues across different countries.
- Processing and managing customer orders.
- Providing updates on order status, shipments, and deliveries.
- Working closely with Supply Chain, Logistics, Production, and Sales teams.
- Supporting quotation requests and customer enquiries.
- Maintaining accurate customer records and documentation.

Requirements

What are we looking for?

We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills.

Experience
- Previous customer service, supply chain, or logistics experience is helpful but

📌 Customer Service Representative with German (Bera)
🏢 Quaker Houghton
📍 Bera