TikTok Shop - Logistics Operations Manager, TikTok Shipping - Spain (Madrid)
Location: Madrid
Employment Type: Regular
Job Code: A214241A
Responsibilities
About the Team
The Supply Chain and Logistics team plays a vital role in ensuring a strong and efficient supply chain and logistics infrastructure that drives business growth and enables integral expansion. They provide business planning guidance and logistics strategy assistance to existing businesses, helping them optimise their operational efficiency.
We are looking for an experienced logistics operations manager to manage the overall carrier performance in Spain.
- Responsible for managing the end-to-end logistics performance of a designated operating flow, ensuring execution from paid order to final delivery.
- Managing capacity allocation, partnering with procurement, finance and strategy teams to align on forward thinking approaches that reduce cost and leadtime.
- Working with cross functional teams and external suppliers to consume data and supply data, improving operational intelligence.
Managing the throughput and capacity handover.
- Identify pain points, highlight challenges and recommend optimal solutions to deliver against KPI's. Build procedures and systems to gain better E2E performance for merchants and customers.
- Solutions include but are not limited to internal system features, suppliers platforms, driver facing applications, internal shipment tracking software, consolidation operations network design, warehouse management system.
- Coordinate with internal and external teams, write business recommendations to propose change and ensure designed solutions are launched as planned with quality in mind.
Qualifications
Minimum Qualifications
- Bachelor's degree or above, more than 5 years of working experience in the UK/EU e-commerce warehousing and fulfillment industry. Familiar with FM consolidation, MM and LM or E2E Warehouse Operations.
- A previous stakeholder working or driving system
📌 TikTok Shop (Madrid)
🏢 Tiktok
📍 Madrid